What warranty do you get on a used scrubber?

At a used scrubber you usually get a 3 to 6-month warranty from specialized dealers. This warranty usually covers mechanical defects and motor problems, but often excludes wear parts such as brushes and batteries. The exact terms vary by vendor, with professional dealers offering more extensive warranties than private sales. It is important to clarify in advance what is and is not covered.

What kind of warranty do you get as standard on a used scrubber?

The standard warranty on a used scrubber is usually between 3 and 6 months with professional dealers. This warranty period covers mechanical defects caused by manufacturing defects or hidden defects that were not visible during the sale.

Warranty terms on used cleaning machines are limited compared to new equipment. Most suppliers have an operating warranty, meaning the machine functions as described at the time of delivery. This warranty usually covers major components such as the motor, pumps and electronic control systems.

What is usually not covered under warranty are normal wear and tear, damage due to misuse, and serviceable parts. Cosmetic damage that does not affect operation is also usually excluded from warranty coverage.

What parts of a used scrubber are covered under warranty?

At a used scrubber mainly include the motor, pumps and electronic control systems under warranty. These core components usually do receive warranty coverage because defects in them often indicate hidden defects that were not visible at the time of sale.

Parts that are usually covered:

• Motor and drive system
• Water and suction pumps
• Electronic control panels
• Chassis and main structure
• Wiring Systems

Parts not usually covered by warranty:

• Batteries and battery packs
• Brushes and pads
• Hoses and nozzles
• Wheels and casters
• Tanks and lids

Batteries are a particular concern because they are replacement parts with specific characteristics. Whether they are lead-acid, gel or lithium battery packs, they are almost always excluded from warranty because of their limited life and sensitivity to operating conditions.

How does the warranty differ between different used scrubber suppliers?

Specialized dealers usually offer extended warranty than private sellers or general used platforms. Professional vendors often have a 3-6 month warranty, while private sales usually have no warranty except the legal duty of conformity.

Professional dealers are distinguished by:

• Technical inspection before sale
• Overhaul of major components
• Written warranty conditions
• In-house service department for repairs
• Possibility of exchange in case of problems

With private sales, you usually only get the legal warranty against hidden defects. This means you are entitled to repair or replacement if defects occur within a reasonable time that were not visible at the time of sale and could not have been expected.

Auction platforms and online marketplaces often offer no warranty at all. Here you buy the machine “as seen” and bear all the risks yourself. Therefore, pay close attention to the seller's reputation and always ask about maintenance history and any known problems.

What should you do if problems arise with your used scrubber during the warranty period?

For problems during the warranty period, you should contact directly with the supplier and report the defect in writing. Keep all original documents such as purchase contract, invoice and warranty receipts, as you will need these to claim warranty.

Follow these steps for warranty claims:

1. Report the problem directly in writing (e-mail or letter)
2. Describe the defect in as much detail as possible
3. Add photos or videos as evidence
4. List purchase dates and warranty terms
5. Ask for written confirmation of receipt

The supplier usually has a few business days to respond and propose a solution. This may include repair, replacement of parts, or in exceptional cases exchange for a similar machine. If repair is not possible within a reasonable time, you are entitled to replacement.

Never attempt to make repairs yourself during the warranty period, as this may void your warranty rights. Likewise, having a third party repair it without the supplier's permission can also void warranty rights.

In case of disagreements about warranty claims, you can appeal to dispute committees or legal assistance. Therefore, always keep all communications and documentation carefully.

For companies that want certainty about their cleaning process, we at Metech offer extended warranty terms on our reconditioned used scrubbers. Our machines are fully technically inspected and delivered in good working condition, so you can rely on reliable performance for your commercial flooring needs.

Contact us for more information

Have questions about warranty terms on used scrubbers or want to learn more about our reconditioned cleaning machines? Then contact with our specialists. We are happy to help you find the right scrubber for your business, including extended warranty and professional service.