At one second-hand scrubber you usually get a 3 to 6 month warranty from specialized dealers. This warranty usually covers mechanical defects and engine problems, but often excludes wear parts such as brushes and batteries. The exact conditions vary per supplier, with professional dealers offering more extensive warranties than private sales. It is important to get clarity in advance about what is and is not covered.
What kind of warranty do you get as standard on a second-hand scrubber?
The standard warranty on a used scrubber is usually between 3 and 6 months with professional dealers. This warranty period covers mechanical defects caused by manufacturing defects or hidden defects that were not visible during sale.
The warranty conditions for second-hand cleaning machines are limited compared to new equipment. Most suppliers offer a functionality guarantee, which means that the machine functions as described at the time of delivery. This warranty usually covers major components such as the engine, pumps and electronic control systems.
What is generally not covered by the warranty are normal wear and tear, damage due to misuse, and maintenance-sensitive parts. Cosmetic damage that does not affect operation is also usually excluded from warranty coverage.
Which parts of a used scrubber are covered by the warranty?
At one second-hand scrubber mainly fall engine, pumps and electronic control systems under warranty. These core components usually receive warranty coverage because defects in them often indicate hidden defects that were not visible at the time of sale.
Parts that are usually covered:
- Engine and drive system
- Water and suction pumps
- Electronic control panels
- Chassis and main structure
- Wiring systems
Parts that are usually not covered by warranty:
- Batteries and battery packs
- Brushes and pads
- Hoses and suction nozzles
- Wheels and casters
- Tanks and lids
Batteries are a particular point of attention because they are replacement parts with specific properties. Whether it concerns lead-acid, gel or lithium battery packs, these are almost always excluded from the warranty due to their limited lifespan and sensitivity to conditions of use.
How does the warranty differ between different suppliers of second-hand scrubbers?
Specialized dealers usually offer extended warranty than private sellers or general second-hand platforms. Professional suppliers often provide a 3-6 month warranty, while private sales usually have no warranty other than the legal obligation to conform.
Professional dealers distinguish themselves by:
- Technical inspection before sale
- Overhaul of important parts
- Written warranty conditions
- Own service department for repairs
- Possibility of exchange in case of problems
With private sales you usually only get the legal guarantee against hidden defects. This means that you are entitled to repair or replacement if defects occur within a reasonable time that were not visible at the time of sale and could not have been expected.
Auction platforms and online marketplaces often offer no guarantee at all. Here you buy the machine “as seen” and bear all risks yourself. Therefore, pay close attention to the seller's reputation and always ask about maintenance history and any known problems.
What should you do if problems arise with your second-hand scrubber during the warranty period?
In case of problems during the warranty period, you must: contact us directly with the supplier and report the defect in writing. Keep all original documents such as purchase contract, invoice and warranty certificates, because you will need these to make a warranty claim.
Follow these steps for warranty claims:
- Report the problem immediately in writing (email or letter)
- Describe the defect in as much detail as possible
- Add photos or videos as proof
- State purchase dates and warranty conditions
- Request written confirmation of receipt
The supplier usually has a few working days to respond and propose a solution. This may consist of repairs, replacement of parts, or in exceptional cases exchange for a comparable machine. If repair is not possible within a reasonable period, you are entitled to a replacement.
Never attempt to carry out repairs yourself during the warranty period, as this may void your warranty rights. Having repairs done by third parties without the supplier's permission can also mean loss of warranty.
In the event of disagreements about warranty claims, you can appeal to dispute committees or legal assistance. Therefore, always keep all communications and documentation carefully.
For companies that want certainty about their cleaning process, we at Metech offer extensive warranty conditions on our reconditioned ones second-hand scrubbers. Our machines are fully technically inspected and delivered in good working condition, so you can rely on reliable performance for your industrial floors.
Please contact us for more information
Do you have questions about warranty conditions on second-hand scrubbers or would you like to know more about our reconditioned cleaning machines? Please contact us with our specialists. We are happy to help you find the right scrubber for your company, including an extended warranty and professional service.